CNN Central News & Network–ITDC India Epress/ITDC News Bhopal: The 10th edition of IVASS – India Vehicle After Sales Summit, the world’s longest-running program on Vehicle After Sales Service, was recently held in New Delhi. Organized annually by the World Auto Forum (WAF), the summit brought together top leaders from the country’s After Sales Service community under one roof.
WAF is thankful to the IVASS 24 partners who ensured it goes on to its 10th edition-
Gold OEM Partners
JSW MG Motor India | Volkswagen India
Powered By
Nippon Paint India
Gold Partners
Global Assure | Gallops Motors
Partners
Allianz Partners India
ASDC ( Automotive Skill Development Council ) | CarPhD.com
The summit opened with a powerful Welcome Keynote by Anuj Guglani, Founder & CEO of the WAF Group, who emphasized the four pillars driving success in the industry:
Customer-Centricity for enhanced service experiences
Profitability through strategic operational excellence
Digital Transformation as a catalyst for innovation
Growth powered by sustainable, scalable best practices
A special 1 min silence was observed in the memory of the visionary leader and great soul, Shri Ratan N Tata by the WAF Community. The 10th IVASS was dedicated to Him.
‘At IVASS, we are proud to witness leaders come together to set benchmarks for the industry. Customer satisfaction, operational excellence and leveraging technology are not just goals but necessities in today’s ever-changing business climate,’ said Anuj Guglani.
The 10th IVASS program featured four forward looking Power Panel Discussions and two insightful Keynote Sessions, led by top industry leaders. The event also included the prestigious WAF Global Hall of Fame ceremony, adding an exciting and celebratory touch to the proceedings.
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