CNN Central News & Network–ITDC India Epress/ITDC News Bhopal: Under the guidance of Executive Director Dr. Ajay Singh, the Trauma and Emergency Medicine Department at AIIMS Bhopal has implemented a series of structural and operational reforms. These improvements have significantly enhanced the quality, responsiveness, and accessibility of emergency services.

As a result of these comprehensive reforms, the department has witnessed a consistent increase in patient footfall—clearly reflecting growing public trust. In 2022, a total of 36,696 patients were treated in the Trauma and Emergency Department, which rose to 54,500 in 2023—an increase of 48.5%. By 2024, this number further soared to 85,435, marking an unprecedented 56.7% rise over the previous year. This steady upward trend highlights the increasing confidence the public has placed in AIIMS Bhopal’s emergency care.

Key reforms implemented in the department include:

24×7 on-floor presence of senior doctors

A ‘No Refusal Policy’ for emergency cases

Time-bound interdepartmental response mechanisms

Trackable and documented referral systems

After-hours screening of external referrals to prioritize critical cases

Additionally, stable patients are mandatorily transferred to relevant departments within 48 hours to optimize bed utilization. The transfer process has been streamlined in coordination with inpatient units. A digital bed occupancy monitoring system is in use, enabling faster decision-making.

With the availability of dedicated emergency operation theater slots, surgical volume has increased, and ICU support for complex emergency cases has been further strengthened. To enhance administrative efficiency, two Deputy Medical Superintendents have been specifically appointed to oversee trauma and emergency operations.

Moreover, on-site medico-legal services are now available, reducing documentation delays. The 24×7 STAT labs ensure the rapid availability of test reports, expediting clinical decision-making. The department has also launched academic and training programs to prepare skilled human resources for the future.

Speaking on the reforms, Prof. Ajay Singh stated:

“Emergency medicine is the backbone of any tertiary healthcare institution. At AIIMS Bhopal, our aim is to deliver timely, sensitive, and organized care that saves lives. The reforms introduced in the Trauma and Emergency Medicine Department reflect our deep commitment and the growing trust of the public. These figures are not just statistics—they are a testament to the effectiveness of our services. We will continue to move forward with innovation and excellence.

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