CNN Central News & Network-ITDC India Epress/ITDC News Bhopal: The credibility of an election is determined not only by the final result but also by the confidence citizens place in the process that produces it. In a democracy as large and diverse as India, the Election Commission of India (ECI) carries a responsibility that extends beyond conducting polling and announcing results. It must ensure that electoral procedures are fair, voter registration is reliable, political parties are treated according to the same rules, and citizens have confidence that their votes are protected. Recent controversies surrounding electoral-roll revisions, the Special Intensive Revision (SIR), and reported differences within the Commission have brought this responsibility into sharper focus.
A Times of India report published on October 13, 2026, describes three widening trust gaps confronting the Election Commission: its relationship with voters, its engagement with opposition parties, and confidence in the institution’s internal functioning. These concerns arise at a time when political tensions over voter-list revisions have intensified and opposition parties have challenged the Commission’s decisions. The Commission, for its part, maintains that electoral-roll revision is necessary to improve accuracy and that its official decisions have followed the prescribed institutional process. The challenge now is to ensure that public disagreement does not become a permanent obstacle to the institution’s ability to conduct elections with broad public confidence.
The First Trust Gap: Voters Must Feel Secure
The most fundamental responsibility of the Election Commission is to protect the integrity of the electoral process while ensuring that every eligible citizen has a meaningful opportunity to vote. Electoral rolls must be accurate. Outdated entries, duplicate registrations and the names of deceased individuals need to be addressed through lawful verification. However, the process must also protect genuine voters from wrongful exclusion.
The controversy surrounding SIR has placed this balance at the centre of public debate. Reuters reported on October 12 that more than 130 million names had been removed from voter lists during the revision process, including entries relating to deceased individuals, people who had relocated and people who could not be traced. Opposition parties have raised concerns about possible wrongful deletions, while the Election Commission has defended the revision as an exercise intended to improve electoral-roll accuracy. The reported scale of the changes makes transparent verification and accessible correction procedures especially important.
A voter should not have to navigate an unnecessarily complicated administrative process to establish whether their name appears on the electoral roll. Citizens must be able to check their registration status, understand the applicable procedures and submit claims or objections without unreasonable difficulty. Where a name has been removed incorrectly, the process for restoration should be timely and effective.
Special assistance is also necessary for elderly citizens, persons with disabilities, migrant workers and people who lack reliable internet access. Electoral administration should accommodate the practical circumstances of citizens rather than assume that everyone has equal access to digital services, documents and local offices.
The Commission can strengthen public confidence by publishing clear information about revision procedures, explaining the grounds for deletions where legally appropriate, and providing accessible grievance-redress mechanisms. Accuracy and inclusion must operate together. A voter list cannot be considered fully credible if it removes invalid entries but fails to protect eligible citizens from administrative errors.
The Second Trust Gap: Opposition Parties Need Answers
Political parties have a legitimate responsibility to scrutinise electoral procedures. The opposition’s role is not limited to contesting elections; it also includes raising concerns about the administration of elections and seeking remedies when it believes that rules have not been followed.
However, allegations of electoral manipulation are serious and should be supported by evidence. Political statements alone cannot establish that a constitutional institution has acted improperly. Parties should identify specific decisions, provide relevant records and pursue legal remedies when they believe the law has been violated.
The same principle applies to the Election Commission. Opposition criticism should not automatically be dismissed as an attempt to undermine a constitutional institution. Where questions concern voter registration, access to electoral data or the legality of a form, the Commission should respond with clear explanations grounded in the rules and records.
The objective should be to resolve disputes, not to deepen political hostility. A transparent institutional response can help distinguish genuine procedural concerns from unsupported allegations. Conversely, prolonged silence or unclear explanations can allow uncertainty to grow, even when the Commission believes that its decisions are lawful.
Dialogue between the Commission and political parties should therefore be systematic. Formal meetings, written submissions, documented responses and clearly communicated procedures can reduce unnecessary confrontation. Such engagement does not require the Commission to accept every demand made by a political party. It requires the institution to consider legitimate concerns through established procedures and explain its decisions.
The Third Trust Gap: Internal Functioning Must Be Credible
An election-management body depends not only on its public reputation but also on the reliability of its internal decision-making. Clear responsibilities, professional coordination, accurate records and consistent procedures are essential for an institution entrusted with conducting elections across a vast country.
A September 2026 report in The Indian Express described objections reportedly recorded by Election Commissioners Sukhbir Singh Sandhu and Vivek Joshi concerning aspects of the Commission’s functioning, including electoral forms, access to voter data and administrative decisions. The Election Commission rejected suggestions that these differences demonstrated a breakdown in its functioning, stating that differences of opinion are a normal part of institutional deliberation and that its official decisions had been unanimous. These are competing accounts that should be assessed carefully rather than treated as conclusive proof of institutional failure or the absence of any problem.
Disagreement within a multi-member institution is not necessarily a weakness. Constructive debate can improve decisions by bringing different perspectives into consideration. The concern arises when questions about authority, consultation or the implementation of decisions remain unclear.
The legal framework provides for collective decision-making and majority resolution when unanimity cannot be achieved. Institutional credibility therefore depends on following the prescribed process, documenting decisions appropriately and ensuring that responsibilities are understood by all members.
The Commission should make its internal procedures sufficiently clear to demonstrate that decisions are taken within the applicable legal framework. Where concerns are raised, they should be examined through appropriate institutional mechanisms. Transparency about procedures can help protect both the independence of the Commission and the credibility of its decisions.
Independence Must Be Supported by Accountability
The Election Commission’s independence is essential to credible elections. The institution must be able to carry out its responsibilities without improper political interference. At the same time, independence should not be interpreted as freedom from scrutiny.
Accountability and autonomy are complementary principles. An independent institution should be able to explain the legal basis for its decisions, demonstrate consistency in applying rules and provide appropriate responses to legitimate complaints. Such scrutiny should respect legal boundaries and protect sensitive personal information, but it should not be avoided merely because a decision has become politically controversial.
The debate surrounding the Chief Election Commissioner and the appointment framework for Election Commissioners has also raised questions about institutional safeguards. The 2023 law governing appointments changed the composition of the selection committee by replacing the Chief Justice of India with a Union Cabinet minister nominated by the Prime Minister. Opposition parties have criticised this arrangement, while the government has defended the legislative framework. The constitutional questions raised by the appointment process require resolution through the appropriate legal channels rather than political assertion alone.
The wider lesson is that public confidence depends on both the substance of decisions and the credibility of the procedures through which they are made. Transparent appointments, clear rules and meaningful safeguards can strengthen confidence in the institution without compromising its ability to function independently.
The Judiciary Has a Role, but Political Restraint Matters
Where electoral disputes involve questions of law, the judiciary provides an important avenue for review. Courts can examine whether the relevant legal provisions have been followed and whether the rights of citizens have been adequately protected. However, the filing of a petition is not the same as a judicial finding, and procedural objections to a filing do not settle the merits of the allegations.
Political parties should respect this distinction. They must present their claims with supporting evidence and comply with court procedures. The Commission should respond to judicial directions and provide relevant records as required by law. Public commentary should accurately distinguish between allegations, interim observations and final decisions.
This approach is essential because political interpretations can sometimes move faster than legal proceedings. When every procedural development is presented as a victory or defeat, public understanding suffers. Responsible communication should clarify what has actually been decided and what remains unresolved.
Restoring Trust Requires Practical Reforms
Rebuilding confidence will require more than public statements defending the institution or criticising its opponents. It will require visible, measurable improvements in how electoral processes are communicated and administered.
First, voter-list revision procedures should be explained in simple and accessible language. Citizens should have straightforward ways to verify their registration and challenge errors.
Second, complaints about wrongful deletion should be handled through transparent, time-bound mechanisms. Applicants should receive clear information about the status of their claims and the steps required to resolve them.
Third, political parties should have access to information permitted under the law so they can raise specific concerns through documented channels. Requests should receive consistent treatment, irrespective of which party submits them.
Fourth, the Commission should maintain clear records of decisions and follow the statutory framework governing collective decision-making. Internal differences should be handled through established processes rather than allowed to create prolonged uncertainty.
Finally, public communication should be factual and timely. When controversy arises, clear explanations can prevent misunderstandings from becoming wider crises of confidence. The Commission should not have to accept unsupported accusations, but it should recognise that credible explanations are an essential part of institutional responsibility.
Conclusion: Trust Is the Foundation of Electoral Democracy
The Election Commission faces a challenge that extends beyond a single revision exercise or political confrontation. Its long-term ability to conduct elections depends on whether voters believe their rights are protected, political parties believe that procedures are applied fairly, and the institution itself operates through clear and lawful decision-making.
The opposition must support its allegations with evidence and use established legal remedies. The ruling establishment must allow legitimate scrutiny of electoral processes. The Election Commission must protect its independence while demonstrating transparency and accountability in its work.
No constitutional institution can eliminate every disagreement, nor should disagreement itself be treated as evidence of failure. But an institution responsible for the democratic choice of millions of citizens must be prepared to explain its procedures, correct genuine mistakes and demonstrate that its rules apply consistently.
Ultimately, electoral credibility is not built by declarations alone. It grows when citizens can verify their registration, challenge errors, receive fair treatment and trust that the process respects their rights. The Election Commission’s greatest institutional asset is public confidence. Protecting that confidence requires not only defending the institution’s independence but also ensuring that its functioning remains transparent, fair and accountable to the democratic principles it is entrusted to uphold.
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