CNN Central News & Network–ITDC India Epress/ITDC News Bhopal: Salesforce, the #1 CRM (NYSE: CRM), powered by AI technology and capabilities, today announced Salesforce Tower Bengaluru, expanding the company’s presence in India with its first tower in the country. Salesforce India saw its total revenue rise over 36% to Rs. 9116.3 crore in the year – ended 31st March from the previous year, according to its regulatory filing with the Ministry of Corporate Affairs’ Registrar of Companies.
Expansion in India
Salesforce continues to invest in its physical presence in India by committing to a new Salesforce Tower in Bengaluru. This will be one of ten Tower investments Salesforce has made in key markets including San Francisco, New York, Chicago, London, Dublin, Sydney, Tokyo, Atlanta and Indianapolis.
Salesforce Tower Bengaluru will be located in Bagmane Capital in Mahadevpura. The 12-story tower will feature an immersive lobby, a Salesforce Innovation Centre, and spaces designed for how employees work today with a focus on collaboration, sustainability, and employee wellness. It will also include training spaces to host in-person AI upskilling opportunities for employees and the community. In line with Salesforce’s commitment to sustainability, the building will pursue LEED Gold certification. Salesforce employees will start moving into the Tower upon completion in 2026.
Fueling Customer Success and Innovation
While Salesforce continues on its growth journey in India, globally the company has recently unveiled Agentforce, a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can autonomously take action across any business function.
Bengaluru continues to be a top talent hub enabling the company to deliver new innovations and support Salesforce’s customers around the world. In an era where humans with agents drive customer success together, India is home to many industry-leading customers like Air India, Monte Carlo, Tata Consumer Product Ltd., among others leveraging Salesforce to fuel growth, strengthen customer relationships and enhance productivity.
Salesforce has been investing in India for over a decade. The company opened its Hyderabad Centre of Excellence in 2016 and expanded it in 2023, firmly establishing India as a leading talent and global innovation hub for the company. Today, Salesforce has over 13,000 employees in India, across offices in Bengaluru, Mumbai, Delhi, Hyderabad, Pune, and Jaipur.
Salesforce’s growth in India is also supported by an extensive ecosystem of established strategic partners, start-ups, over 2 million Salesforce developers, and more users of Trailhead – Salesforce’s free online learning platform – than any market outside the United States. It’s a unique, highly dynamic community facilitating new Salesforce solutions and opportunities within the region.
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