CNN Central News & Networks / ITDC India ePress / ITDC News /Agencies/ Bhopal: Mumbai. Flight operations were affected at Mumbai’s Chhatrapati Shivaji Maharaj International Airport after a technical snag in the server. The disruption in the check-in process caused inconvenience to passengers, and reports said 327 flights were delayed. Passenger movement at the airport and scheduled aircraft services were affected.
Check-in process affected: Due to the technical issue, the check-in systems of airline companies were disrupted. This led to additional time being taken for verification of passengers’ documents, issuance of boarding passes and other formalities. Passengers who had arrived to catch flights at the scheduled time had to wait.
Passengers faced inconvenience: Because of the flight delays, passengers had to make changes to their travel plans. Reaching on time may also be a challenge for passengers with connecting flights. In such a situation, it becomes important for airline companies to provide passengers with updates on flight status.
Restoring technical systems a challenge: Digital systems play an important role in check-in and passenger management at airports. When there is a server or network fault, it can affect several flights and airline services. In such circumstances, efforts are made to complete passenger processing through alternative arrangements and bring operations back to normal.
For now, the exact cause of the technical snag and the time by which services will be fully normal should be confirmed through official information from the airport administration or airline companies concerned. Passengers are advised to check the latest status of their flights before leaving for the airport.
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